Returns & Exchanges
At Paper Planes, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we've simplified the process to get you back in the air as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
- 3.Package Your Items
Place the items in their original packaging, ensuring all hangtags and protective bags are included to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.